“I have been letting my house through Total Letting since 2000 and have received excellent and efficient service throughout this time. I use Total Letting’s full property management service which has ensured good long-term tenants have been found speedily, managed fairly and effectively and the inevitable repairs and maintenance of the property undertaken to a high standard at reasonable cost. Property letting has been a good investment for me but carries with it significant responsibilities. I have received excellent and timely advice in meeting these lifting from me what could otherwise be a considerable burden. Emma and Tracy give honest advice in a friendly and professional manner which inspires confidence. They always have time for me when I have a question or concern. Total Letting has provided me with everything I look for in a letting agency – which is why I have been a client for so many years.”.
“To Interested Parties,
I bought my first Topsham Cottage in the early 80’s, via Emma Hodgson’s Father. E’ was working in his estate agency office, learning the ropes of the property game. As time marched on, Emma branched out on her own, and assisted me to purchase a small property portfolio. From the outset of my venture, it has been well run, and the properties are maintained to the high standard I require. One serious emergency, of lack of insurance was superbly dealt with, and instantly, and many smaller incidents likewise. Her office staff are well selected and never fail to provide excellent service, considering we are situated 12,000 miles apart. E’s advice is always taken, subsequently, I am in a much improved financial situation than when I first, became aware of her prowess in property manipulation. The stunning baby girl she owns, is a wonderful example of her achievements.”
“Having sold my house I decided to invest the proceeds in a Commercial property in Exeter. I had no previous experience in renting properties, either residential or commercial and it had concerned me. The Total Letting team have handled the rent, maintenance and even renegotiating/extending the lease to both mine and my very valued tenant’s satisfaction.”
“I used to manage my own portfolio of properties in Essex and Suffolk so I know how much work is involved, but then I sold them and moved to Exeter. In 2011 I acquired a new portfolio of both Commercial and Residential properties. Total Lettings gradually took over the maintenance and the finding of new tenants, together with handling the deposits and subsequent reletting.
Without doubt I can recommend Emma and her team, who have provided a faultless, professional service to both myself and my tenants alike.
I can’t imagine ever going back to managing them myself. So whether you have a portfolio or just one property, albeit Commercial or Residential, I would recommend giving them a try.”
“We have been with total Lettings for four months now, they helped us find the perfect property for our young family, they made it very quick and simple.
In the four months we needed a new washing machine, and the boiler needed a part replaced, the service was excellent, same day!
We Recommend Total Lettings to anyone!”
“The staff at Total Letting helped me to move promptly and smoothly. They made me feel supported at such a stressful time, making themselves available to answer all my questions, however mundane. Since becoming a tenant, I have received prompt attention to maintenance issues which have arisen, sometimes even on the same day! I find the team approachable and professional. I am happy to endorse the services of Total Letting to any prospective tenants. I’m sure you won’t be disappointed.”
”Emma, Tracy and the team have been fantastic to us from the very start. It was the easiest and best decision we ever made to live in a property managed by Total Lettings. Whenever there has been a problem with the house, Total Lettings and their really friendly maintenance team are there to solve it, efficiently and discreetly! We are so happy to have them support us with our lovely home and we can safely say they are the best lettings team we have ever had and we hope to continue the great relationship we already have together. 100% RECOMMEND!”