01392 412626

Tenants Information

Permitted Payments

  • A holding deposit (up to 1 week’s rent)
  • A tenancy deposit of 5 weeks’ rent
  • A payment of up to £50.00 plus VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
  • Interest at a rate of 3 % above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
  • A payment for the replacement of a lost key or security device. A copy of the receipt of the cost of a replacement key(s) or contractors invoice will be provided. Standard Door Key (£3.00-£10.00), Specialist Door Key (£5.00- £20.00), Key fob (Up to £50.00 with evidence). 
  • Payments associated with early termination of the tenancy when requested by the tenant
  • Payments to service providers in respect of utilities, communication services, TV license and council tax
  • Other payments, permitted under appropriate legislation, including damages.

Compliance information

  • Member of Property Redress Scheme. www.theprs.co.uk
  • Membership Number PRS001304
  • Member of  Client Money Protect 
  • Membership Number CMP002713

Useful Tenant Information

Deposit Protection Info